Thank you to Cook Islands visitors in the second half of 2016 who nominated an individual and/or business for an A1 Meitaki Award.

The A1 Meitaki Awards are a biannual initiative of Cook Islands Tourism and the Cook Islands Sun acknowledging excellent customer service.

Each of the Top Nominations listed below (alphabetically) received multiple nominations. Where an individual was nominated in addition to the business, his/her name is shown in brackets.

The Top Nominations

RAROTONGA (alphabetically)

  • ARIKI HOLIDAYS
    (Jules)
  • BLACK PEARL AT PUAIKURA
    (Jane Barclay)
  • CAPTAIN TAMA’S CRUIZES
    (Casanova)
  • CASTAWAY RESORT
    (Michelle, Paul)
  • CLUB RARO
    (Sammy, Chuta)
  • COOK’S ISLAND BUS
    (Mr. Hopeless)
  • EDGEWATER RESORT & SPA
    (Moana, Peter Pan, activities staff)
  • THE ISLANDER HOTEL
    (Michael)
  • KOKA LAGOON CRUISES
  • MAGIC REEF BUNGALOWS
    (Simon, Angela)
  • MURI BEACH CLUB HOTEL
    (Vinnie, bar staff, Margaret, Reception)
  • PALM GROVE
    (Mata Jimmy)
  • PA’S TREKS
    (Pa, Bruce)
  • RARO BUGGY TOURS
    (Shaun)
  • RARO QUAD TOURS
    (Sean Brown, Fili Larkins)
  • RARO SAFARI TOURS
    (Big V, Veroa Nooapii)
  • SANCTUARY RAROTONGA
    (Loata, Ruby, Vaseva)
  • STORYTELLERS ECO CYCLE TOURS
    (Dave, Uncle Jimmy)
  • TIK E-TOURS
    (Tania, Karl)
  • COOK ISLANDS VISITOR INFORMATION CENTRES
    (Marthalina (Rarotonga), Mareta (Atiu)

AITUTAKI (alphabetically)

  • AITUTAKI LAGOON RESORT & SPA
    (Diana)
  • TAMANU BEACH
  • THE VAKA CRUISE
    (Ali)

WHAT PEOPLE SAID
About some of the nominees!

Aitutaki Lagoon Resort & Spa: Hospitality service above and beyond the call of duty. Karren from Australia

Raro Safari Tours: The guides were friendly and shared so much knowledge about the Rarotongan culture and plantation gardens, followed by a kai and music. Connie from New Zealand

Pa’s Treks: Exceptional knowledge and friendliness, care and personal inquiry after service (Bruce & Pa). Amber from Australia

The Vaka Cruise: “Our tour guide (Ali) on Aitutaki, funny, friendly, very keen about promoting his homeland. He was an excellent ambassador for the C.I. Jono from New Zealand

Ariki Holidays: Jules was extremely welcoming and made every effort to accommodate my holiday request. Goes the extra mile and is friendly and informative and lots of fun! Mary from Australia

Club Raro: Exceptional service, friendly attitude. Liked that he (Chuta) asked my name and remembered it! Roxanne from Canada

Cook’s Island Bus: He (Mr. Hopeless) sang, he made us laugh, and he was so helpful in every way. We loved him and never tired of his jokes! Robin from New Zealand

Sanctuary Rarotonga: (Va was) enthusiastic and friendly, extremely helpful and genuinely loved her job. Meaghan from Australia

Storyteller Eco Cycle Tours: First hand cultural enlightenment and knowledge of islands flora and their medicinal powers that was second to none (Uncle Jimmy). Tim from Australia

Muri Beach Club Hotel: Polite, courteous, friendly, attentive, perfect at their job (Reception and bar staff). Bron from Australia

The Islander Hotel: After an awesome (island) show the hotel accommodated us to watch the State-of-Origin league game. Teagan from New Zealand

Black Pearl at Puaikura: Fantastic customer/guest service, clean and gave us really great advice on what to see, restaurants, tourism etc. Jannette from Australia

Palm Grove: Exceptional customer service, warmth, welcoming, and Mata goes above and beyond what’s expected. Toni from New Zealand

Raro Buggy Tours: A great way to see and experience the island. The staff were friendly and knowledgeable and we got a great feed. George from Australia

A1 Meitaki Award Nomination Forms

A1 Meitaki Award nomination forms and drop boxes are located at Cook Islands Tourism Information Centres, at the Rarotonga Airport Departure Hall.

The Cook Islands Tourism Corporation and the Cook Islands Sun acknowledge the top nominees, and A1 Meitaki Award certificates are presented

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